NEED TO CANCEL? REVIEW OUR CANCELLATION/REBOOKING POLICY BELOW.
If you are BOOKING online, your credit card will be charged at time the reservation is made. Our policy includes:
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Cancellations 72 hours + prior will be issued an immediate refund.
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Cancellations 48 to 72 hours prior will be issued a gift certificate (valid for 1 year) for the full amount of the tour.
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Cancellations 24 to 48 hours prior will be charged 1/2 the price of the tour, but issued a gift certificate (valid for 1 year) for the other half.
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Reservations cancelled 24 hours or less will be charged in full.
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If the tour is cancelled due to inclement weather, a refund or gift certificate will be issued. Please let us know your preference.
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Jocassee Lake Tours reserves the right to CANCEL if less than 6 people are booked, or in the case of inclement weather.
IF JOCASSEE LAKE TOURS HAS TO CANCEL DUE TO INCLEMENT WEATHER, WE WILL NOTIFY YOU BY TEXT & EMAIL BY 7:00 AM FOR MORNING TOURS AND 12:00 NOON FOR THE AFTERNOON TOURS. WE WILL CONTACT YOU TO RESCHEDULE, OR ISSUE A REFUND.
